FAQs

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  • About the Perfume
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About the Perfume

All our fragrances are Eau de Parfum (EDP), meaning they contain a higher concentration of fragrance oils for better performance.

Our EDPs typically last 6–10 hours, depending on your skin type, environment, and activity level.

Spray on pulse points such as the neck, wrists, and behind the ears. You can also spray it onto your clothes. Avoid rubbing to preserve the scent’s natural development.

We recommend 4 - 6 sprays for a balanced and noticeable scent.

Yes. Our fragrances are designed for daily wear, with enough depth to transition into evening.

Keep it in a cool, dry place away from direct sunlight to maintain its quality.

Shipping and Tracking

Orders are processed within 1–2 business days upon payment confirmation.

Yes, within Metro Manila.

Available for orders placed before 2:00 PM, Monday to Saturday.

Orders placed on Sunday will be processed the next business day.

You may contact our instagram page @siagefragrances or send an email to help@siage.ph

Metro Manila — 1–3 business days
(Cash on Delivery and Prepaid / Online payments are available)

Provincial — 3–7 business days
(Cash on Delivery not available; Prepaid / Online payments Only)

Shipping fees are calculated at checkout based on your delivery address.

Yes. A tracking number will be provided once your order has been dispatched.

Send an email to help@siage.ph with a complete unboxing video as this is required for any claims involving damaged, missing, or incorrect items. Requests submitted without video documentation will not be accommodated.

Full details are available on our Returns & Refunds Policy page.

Payments

We accept Cash on Delivery (Metro Manila only) and secure prepaid payments via QRPh.

QRPh is a unified QR payment system in the Philippines, allowing you to pay using supported mobile banking and e-wallet apps.

Payment is completed in advance before your order is processed and shipped.

Available within Metro Manila for standard delivery. Not available for provincial orders.

Yes. All transactions are processed through secure and verified channels.

Orders are processed once payment has been confirmed.

Payment methods cannot be changed once the order is confirmed.
Unpaid orders will not be processed and may be automatically cancelled.
Yes. A confirmation will be sent once your payment has been successfully received.